Last Updated: November 2025
Thank you for shopping with Mostoskin.
We value your trust and want you to be completely satisfied with your purchase of our pure leather bags, belts, women’s handbags, and accessories.
If you are not entirely happy with your purchase, we offer a 30-day return and refund policy to ensure your experience with us remains smooth and transparent.
1. Return Window
You may request a return within 30 days of receiving your order.
After 30 days, we unfortunately cannot offer a refund or exchange.
2. Eligibility for Returns
To qualify for a return:
- The item must be unused, unworn, and in original condition
- It must include original packaging, tags, and accessories
- Proof of purchase (order number, receipt, or invoice) must be provided
- Items that do not meet these conditions may not be accepted
3. How to Start a Return
- Email us at mostoskin@gmail.com and contact us on WhatsApp or call on the given contact numbers.
- Our team will respond with the return instructions and the shipping address.
- Pack the item securely in its original packaging and send it via a trackable shipping method.
- You are responsible for return shipping costs unless the return is due to a mistake or defect on our end.
Once we receive and inspect your returned item, we will notify you about your refund or exchange status.
4. Refunds
- Approved refunds will be issued to your original payment method (PayPal, etc.)
- Refunds typically process within 7–10 business days after we receive and inspect the returned item
- If your return doesn’t meet the eligibility conditions, we may issue store credit instead of a refund
- Original shipping fees (if applicable) are non-refundable
5. Exchanges
If you wish to exchange an item (for example, for a different color, size, or style), please:
- Email us at mostoskin@gmail.com and contact us on WhatsApp or call on the given contact numbers.
- We’ll confirm availability and guide you through the exchange process.
Any price difference will be adjusted accordingly.
6. Non-Returnable Items
Certain products are not eligible for return or refund:
- Used, damaged, or altered items
- Personalized or custom-made products (unless defective)
- Final-sale or clearance items marked as “non-returnable”
- Items not returned in their original packaging
We reserve the right to refuse any return that doesn’t meet these criteria.
7. Return Shipping Costs
- For customer-initiated returns, you are responsible for return shipping costs.
- For defective, damaged, or incorrectly delivered items, Mostoskin will cover return shipping.
- We recommend using a trackable courier service to ensure safe delivery of returned products.
We cannot be held responsible for packages lost in transit.
8. Damaged or Defective Items
If your order arrives damaged or defective:
- Contact us within 48 hours of delivery.
- Provide your order number, photos of the damaged product, and a short description.
- Once verified, we’ll offer a replacement or full refund, including any shipping charges.
9. Policy Updates
We may update or modify this Return & Refund Policy from time to time.
Any updates will be posted on this page with the revised “Last Updated” date.
We encourage customers to review this policy periodically.
10. Contact Information
If you have questions or concerns about returns or refunds, please contact us:
Email: mostoskin@gmail.com
WhatsApp / Call: +91 8840677362 / 9651738669
Registered Address:
KS Leather – Mohd Khalid
327/304, Darul Hasnat, Shitla Bazar, Jajmau,
Kanpur Nagar – 208010, Uttar Pradesh, India
